Additional Terms & Conditions

F&B Set Meals

  • Not valid with other offers/promotions/discounts.
  • No extension on the redemption of voucher that is expired.
  • Buy 1 Free 1 promotions entitle you to what is indicated in the voucher's What You Get section. No other voucher will be awarded. [For Buy 1 Free 1 deals only]
  • Subject to stock availability.

F&B Cash Voucher

  • Valid for a la carte menu only.
  • The voucher may not be used for set menu items, promotional or discounted items, or alcoholic drinks.
  • No change is given if purchase value is less than the value of this voucher.
  • Any purchases in excess of the voucher value must be settled directly with the merchant, subject to applicable taxes and charges.


  • Present NRIC / valid Work Pass at the outlet for verification.


  • Not valid for menstruating or pregnant women.

Home Service 

  • Customers must ensure necessary permission is obtained for work done in rented or non-landed property.


  • Tickets are valid for one-time entry only.
  • Not valid with on-going promotions or discounts.

Retail (Goods)

  • The voucher may not be used for promotional or discounted items.
  • Vouchers are to be used for one-time purchase only.
  • Vouchers cannot be exchanged for cash.
  • The voucher may be used to cover GST / shipping charges.
  • No change is given if purchase value is less than the value of this voucher.
  • Any purchases in excess of the voucher value must be settled directly with the partner, subject to applicable taxes and surcharges.
  • Subject to stock availability.
  • All aspects of warranty and claims will be carried out solely by partner. 

Online Vouchers

  • Vouchers that have been purchased are not refundable or exchangeable for other promotional packages.
  • Items subject to stock availability.
  • Entire value must be used in one order. No cashback.
  • No cancellation or refund after the deal has been purchased.
  • Any amount that exceeds the value of this voucher must be paid upon checkout on the partner’s website.


  • Passports must have a min. The validity of 6 months from expiry date on date of travel. 
  • Visa application (where applicable) and personal travel documents are the sole responsibility of travellers.
  • Rate is inclusive of applicable taxes and service charges unless otherwise stated.
  • No refund or cancellations allowed upon confirmation of bookings.
  • No-shows forfeit Fave voucher.
  • Vouchers are non-refundable and non-exchangeable for cash or other promotions
  • No replacement will be given for expired voucher
  • Only for SG deals with selling price exceeding $500 As a licensing condition of the Singapore Tourism Board, for vouchers with a price equal or above $500, Fave suggests travellers to consider purchasing a travel insurance (a) against any failure or disruption in our provision of the travel product arising out of any insolvency on our part; and (b) in favour of all travellers for whom the payment or deposit is to be made.
  • For all Malaysia deals, and Singapore deals with stays in MY, Non-Malaysian passport holders (excluding MyPR holders) are subject to Malaysian Tourism Tax (TTx) surcharge of RM10 per room per night, payable directly to hotel.

  • If a reservation is required, booking subject to availability. Please ensure that your reservation is made within the validity period stated on your voucher.
  • No-shows or late cancellations forfeit Fave voucher.

 Additional Fine Print on Redemption

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